Owen Care and Support Services is registered with the Care Quality Commission to provide domiciliary care to enable all adults to live independently and remain in their own homes for as long as they are able to do so. Our Service is available to the elderly; anyone who maybe housebound due to frailty, or as a result of an illness or hospitalisation; adults with health problems such as Dementia, Parkinson’s, Alzheimer’s; Adults with learning or physical disabilities; and for family carers in need of some relief.

Owen Care and Support, Office 8, Front Office Block, Marsh Mills, Luck Lane, Huddersfield, HD3 4AB           Website design by NBTVWebsites

CARE AND SUPPORT SERVICES 01484 320 595 OWEN

Owen Care and Support

Office 8, Front Office Block
Marsh Mills, Luck Lane, Marsh
Huddersfield HD3 4AB

Telephone 01484 320 595


enquiries@owencareandsupport.co.uk

The company is a private company. Our services are available seven days weekly. Our office is normally staffed between 9.00 am and 5.00 pm weekdays.

Outside office hours we can be contacted in an emergency only by using the following number 07979 643384

Complaints

Complaints indicate a shortcoming in the service we provide; they give us an indication where we need to improve our quality of care.

All service users and their families will be given the information needed to enable them to complain or give us feedback on our service. They need do this in writing, by telephone or in person. We understand if they may not want to be identified, especially if they are complaining on some one else’s behalf.

All complaints must be recorded and investigated, taking statements from all concerned. Following the investigation a written report should be made, appropriate action taken and a letter of response sent to the complainant if known.

Owen Care and Support Services is registered to provide a domiciliary care service in accordance with Care Quality Commission and in line with the standards act. The address of the office has been registered as above.

The responsible person for the service is Lynda Owen who can be contacted at the above address.

How we can help

We welcome the opportunity to discuss your care needs or the needs of a loved one on an informal basis. You can call us for a chat on the telephone or we would be happy to pop in to see you to explore your care requirements.

Budgeting for private care costs

Planning for care can have a considerable impact on the household budget. If you receive a personal care allowance you will need to think carefully about the wisest way to spend it. We are always happy to discuss costs on an informal basis and in the strictest confidence.

Direct Payments

The Direct Payments scheme is open to all individuals who require care and support services. If you are eligible for Direct Payments or currently receive Direct Payments you are free to choose your service provider and you may be eligible for

This is Subject to consultation with your social worker or social care manager.